Prayk

Remote Service Dispatcher

1 400 ₼
Yoxlanılıb2 həftə əvvəl
Şəhər
Bakı
Kateqoriya
İnzibati işçilər
Tarix
Nömrə
№2149261

Təsvir

About the Role We’re looking for a highly organized, clear-thinking Dispatcher / Scheduling Coordinator to help manage our daily operations. You will be the connection point between customers, subcontractors, and our internal team — ensuring jobs are scheduled smoothly, communication is clear, and clients receive an exceptional experience. We are a fast-growing home-services company expanding into multiple states. We generate high-quality leads, manage the customer relationship from start to finish, and dispatch skilled subcontractors to complete the work. Our goal is to build a highly efficient, multi-market service brand powered by strong systems and great people. We don’t just want to grow — we want to grow the right way. What Success Looks Like 90%+ of calls answered within 3 rings High booking rate of incoming leads Clean, organized schedule with minimal downtime Jobs dispatched accurately and on-time Strong communication with customers and subcontractors Consistent positive reviews and customer satisfaction You’re a Great Fit If You Thrive in a fast-moving environment Are highly organized and detail-oriented Have strong verbal and written communication skills Can stay calm under pressure Enjoy solving problems and creating order out of chaos Take ownership of your work Want to grow with a company long-term Who This Role Is NOT For People who get overwhelmed easily People who dislike talking to customers People who prefer slow, repetitive work People who don’t want to be held accountable Experience in home services, trades, or contracting Experience working with subcontractor networks Multi-tasking in high-call environments. How to Apply? Send an email where the subject is the name of this position, in the email attach your CV, and a 1–2 minute recording message answering the following How would you calmly explain a service delay to a customer? You can upload your recording here: https://vocaroo.com/ And send the Vocaroo link in the email. Answer inbound calls and respond to customer inquiries Schedule and dispatch subcontractors to job sites Coordinate time windows, job details, and customer expectations Maintain accurate job notes in our CRM Resolve scheduling conflicts or last-minute changes with professionalism Follow up with customers post-service to ensure satisfaction Track job progress and communicate updates to the team Maintain daily and weekly scheduling efficiency targets. Əmək haqqı: 1020-1400 AZN

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