Bakı4
Guest Service Agent
შეთანხმებით
Guest Service Agent
შემოწმებულიადღეს
ქალაქიBakı
თარიღი
ნახვები4
ნომერი№4937193
აღწერა
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes;Secure payment, verifying and adjusting billing as needed;Provide guests with room and hotel information, directions, amenities and local interests;Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff;Complete cashier and closing reports, counting the bank at the end of each shift securely;Accept and record wake-up calls, delivering to the right department;Communicate any emergency, lost item or theft to proper security staff and/or authorities;Keep contingency lists in case of emergency and communicate any necessary messages;Maximize room occupancy and use up-selling techniques to promote hotel services and facilities;Act in accordance with policies and procedures when working with front of house equipment and property management systems;Follow company brand standards.
Tələblər:
Previous customer experience and the ability to work effectively under pressure;Previous experience in cash handling;Proficiency in Azerbaijani, English any additional language is preferable;Must be proficient with computers;Positive attitude and good communication skills;Commitment to delivering a high level of customer service;Willing to take initiative and work with little direction;Ability to work as part of a team;Must be able to work flexible hours, including early mornings, late evenings, weekends, and holidays.
Vakansiya növü: Tam ştat
Şirkət: Baku Marriott Boulevard Hotel
Yer: Bakı, Azərbaycan
Müraciət: https://jobs.glorri.com/vacancies/absheronhotelgroup-1/absheronhotelgroup-1-guest-service-agent-37256225/apply
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