11
Field Service Technician/Mechanic
Negotiable
Field Service Technician/Mechanic
VerifiedYesterday
Date
Views11
Number№4652442
Description
Established in 1927, SICPA is a Swiss private technology company that supports the effective governance and long-term prosperity of nations.
SICPA sets the pulse of sovereignty, enabling governments to protect their citizens, sovereign assets, and economies. Best known for securing the majority of the world’s banknotes, SICPA operates across five continents. Today, our platform for sovereignty delivers integrated solutions safeguarding revenue mobilisation, natural resources, health, and brand protection as well as digital sovereignty and secure public services.
Role
Provide second-level technical support to ensure the reliable and efficient operation of industrial equipment and technical solutions. Perform hands-on electrical, automation and electromechanical maintenance, fault diagnosis, calibration and repair activities. Deliver on-site technical support within assigned regions and support Repair Center operations when required.
Key Responsibilities
Provide second-level support for complex electrical, automation, electromechanical and IT-related technical issues.
Diagnose and resolve equipment failures within defined service levels.
Perform preventive and corrective maintenance on industrial equipment and automated systems.
Troubleshoot electrical panels, control circuits, sensors, actuators, motors, drives, power supplies and related components.
Provide 2nd level support for all types of technical issues
Ensure timely resolution of incidents and problems within defined service levels
Perform user management and routine system administration tasks
Respond to requests from other technical teams
Troubleshoot and resolve IT-related issues
Coordinate service activities with other Field Service Technicians
Perform system monitoring activities
Test new releases and system upgrades
Install, configure, optimize and maintain systems and applications
Maintain accurate and up-to-date documentation
Support the continuous development of technical skills within local teams
Act as a point of contact (SPOC) between Level 2 and Level 3 support teams
Define and develop maintenance-oriented KPIs
Perform periodic calibrations
This also involves:
Identify situations requiring urgent attention and escalate appropriately
Coordinate deployments with other operational units and teams
Provide feedback and contribute to continuous improvement initiatives
Work outside business hours and be available for on-call support based on business needs
Support or lead new deployments when required
Profile
Minimum 5 years of hands-on experience in equipment maintenance and troubleshooting, preferably within a manufacturing or factory environment.
Strong practical background in electrical systems, industrial automation and electromechanical equipment is essential.
Demonstrated experience troubleshooting PLC-controlled machinery, sensors, control panels, motors, VFDs, relays and industrial power supplies.
Ability to read and interpret electrical drawings, wiring diagrams and technical manuals.
Experience with preventive maintenance, calibration, commissioning and root-cause fault analysis.
Relevant technical qualification in Electrical Engineering, Automation, Electronics, or a related discipline.
At least B2-level English for communication and documentation.
Availability for field travel, flexible working hours and urgent technical interventions.
Experience with Microsoft Office tools (Excel, Word)
Experience in managing and troubleshooting Microsoft Windows environments
Ability to work effectively in a team and work under pressure
Meticulous and well-organized, customer-oriented mindset
Willingness to travel at short notice and undertake mid-term assignments abroad
Knowledge in one or more of the following fields is a plus:
Experience in troubleshooting computer networks
Knowledge of IT support tools such as FTP, SSH, Putty, SVN and remote access solutions
Knowledge of standard IT support procedures and tools
Basic knowledge of PLC setup and programming
Knowledge of fuel industry specifications
Experience with analytical laboratory practices and techniques
Why join us?
Join a global leader in trust technologies with a mission that matters.
Be at the strategic heart of a financially sound and innovation-driven company.
Collaborate with high-level experts and work on impactful international projects.
Operate in a multi-cultural, high-integrity environment where autonomy and ownership are encouraged.
CV and cover letter in English are mandatory.
Please indicate the position title in the subject line of your application and send your CV to the e-mail address in the Apply for job button.
Only candidates whose experience closely matches the key requirements will be contacted.
Son müraciət tarixi: 15.11.2026
Müraciət: https://jobsearch.az/vacancies/sicpa-field-service-technicianmechanic-153935
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